Jisc elevator website screenshotIt was great to see this week that the latest opportunity on the Jisc Elevator website is one for students to pitch ideas about new technology ideas.  That’s really nice to see something that involves students in coming up with ideas and backing it up with a small amount of money to kickstart things.

Using students as co-designers for library services and in particularly in relation to websites and technology is something that I’m finding more and more compelling.  A lot of the credit for that goes to Matthew Reidsma from Grand Valley State University in US, whose blog ‘Good for whom?‘ is pretty much essential reading if you’re interested in usability and improving the user experience.   I’m starting to see that getting students involved in co-designing services is the next logical step on from usability testing.  So instead of a process where you design a system and then test it on users, you involve them from the start, by asking them what they need, maybe then getting them to feedback on solution designs and specifications and then going through the design process of prototyping, testing and iterating, by getting them to look at every stage.  Something that an agile development methodology particularly lends itself to.  Examples where people have started to employ students on the staff to help with getting that student ‘voice’ are also starting to appear.

There are some examples of fairly recent projects where Universities have been getting students (and others outside the institution) involved in designing services, so for example the Collaborate project at Exeter that looked at using students and employers to design ’employability focussed assessments’.  There is also Leeds Metropolitan with their PC3 project on the personalised curriculum and Manchester Metropolitan’s ‘Supporting Responsive Curricula’ project.    And you can add to that list of examples the Kritikos project at Liverpool that I blogged about recently.

For us, with our focus on websites and improving the user experience we’ve been working with a group of students to help us with designing some tools for a more personalised library experience.  I blogged a bit about it earlier in the year.   We’re now well into that programme of work and have put together a guest blog post for Jisc’s LMS Change project blog ‘Personalisation at the Open University’. Thanks to Ben Showers from Jisc and Helen Harrop from the LMS Change project for getting that published.  Credit for the work on this (and the text for the blog post) should go to my colleagues: Anne Gambles, Kirsty Baker and Keren Mills.  Having identified some key features to build we are well into getting the specification for the work finalised and start building the first few features soon.   It’s been an interesting first foray into working with students as co-designers and one I think has major potential for how we do things in the future.